Last updated: May 1, 2026 · Please read these terms carefully before using Joiva.
The short version: Use Joiva for your own personal fitness and nutrition. Don't misuse the service. You can cancel anytime. Joiva is an AI tool, not a medical professional — always consult a doctor for health decisions.
By signing up for or using Joiva ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use the Service. These Terms form a legally binding agreement between you and Anant Enterprise Ltd (operating as Joiva) ("Joiva," "we," "us," or "our"), a company incorporated in Canada.
Joiva is an AI-powered fitness and nutrition coaching service delivered via WhatsApp. Subscribers receive:
The Service is provided "as is" and we reserve the right to modify, update, or discontinue features with reasonable notice to subscribers.
You must be at least 16 years old to use Joiva. By using the Service, you represent that you are at least 16 years of age. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
Your Joiva account is tied to the WhatsApp phone number you provide at signup. You are responsible for:
The 2-Person plan permits two separate WhatsApp numbers registered under a single subscription. Sharing beyond the plan's scope is prohibited.
Joiva offers the following subscription plans:
All prices are in Canadian dollars (CAD) unless otherwise stated. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. Billing is managed securely by Stripe. By subscribing, you authorize Stripe to charge your chosen payment method on the applicable billing cycle.
New subscribers receive a 3-day free trial. Your payment method will not be charged until Day 4 of your trial. You may cancel at any time during the trial period with no charge. After the trial, the subscription converts to your chosen paid plan and billing begins.
Joiva reserves the right to limit free trials to one per person and to cancel trials in cases of suspected abuse.
You may cancel your subscription at any time by:
Cancellation takes effect at the end of your current billing period. You will retain access to the Service until that date. We do not offer prorated refunds for unused portions of a billing period, except where required by applicable law.
If you experience a technical failure that prevents you from accessing the Service, contact us within 7 days and we will review your case for a credit or refund.
You agree not to:
Violation of these terms may result in immediate termination of your account without refund.
⚠️ Important: Joiva is an AI-powered wellness tool, not a licensed medical provider, dietitian, or personal trainer. The workout plans, meal plans, and nutrition advice provided are for general informational and wellness purposes only.
Joiva's coaching does not constitute medical advice and should not be used as a substitute for professional medical guidance. Before starting any new fitness or nutrition program, particularly if you have any pre-existing health conditions, injuries, or dietary requirements, consult a qualified healthcare professional.
Joiva is not liable for any injury, illness, or adverse outcome resulting from following the plans or advice provided by the Service.
All content, branding, code, and systems that make up Joiva — including but not limited to the website, AI model outputs in aggregate, and the Joiva name and logo — are the intellectual property of Anant Enterprise Ltd (operating as Joiva).
The personalized plans generated for you during your subscription are for your personal use. You may not resell, publish commercially, or claim authorship of AI-generated plans as original personal content without modification.
To the maximum extent permitted by applicable law, Joiva and its founders, employees, and contractors shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service — including but not limited to loss of data, personal injury, or financial loss.
Our total liability to you for any claim related to the Service will not exceed the amount you paid to Joiva in the 30 days prior to the claim.
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts of Ontario, Canada.
We may update these Terms from time to time. When we make material changes, we will notify active subscribers via WhatsApp or email at least 14 days before the new terms take effect. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms.
If you have any questions about these Terms, please reach out: